Within the business environment there permanently are a wide variety of conflicts. Solving them is vital to the companies for conflicts involve a waste of time and resources, which hinders the companies’ development and delays their growth process.

In order to provide companies with an additional tool to seek a viable and effective solution to their controversies, the Ecuadorian-American Chamber of Commerce created its Arbitration and Mediation Center (AMC) in May 2000. Since then, AMC has expediently and efficiently handled a large number of mediations and arbitrations in various fields, achieving positive results.

By using Alternative Dispute Resolutions Methods, such as arbitration and mediation, we intend to foster a culture of compromise within our society. In this environment agreements are reached through direct negotiations between the parties in conflict, or by presenting the issue to an Arbitration Tribunal made up of renown and honorable experts in various fields.

Mediation is a process through which the parties, assisted by a third neutral party called the mediator, seek a voluntary extrajudicial and definite agreement on the settleable matter, to conclude the conflict. The mediator will intercede in an effort to find formulas of approximation and mutual consent between the parties.

On the other hand, under arbitration and by signing an arbitration clause, the parties submit themselves to the decision of an Arbitration Court appointed by the parties from AMC arbitrator rosters. The arbitration decision has the same enforcement power of final judgments.